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  • Kamini Patel

Navigating The Current Times As A Business Owner

What a rollercoaster the past couple of weeks have been. It's no doubt that times have been uncertain for everyone- particularly for business owners. We've had to adjust and adapt our business operations or shut them down completely during level 4 as a result of the recent COVD-19 outbreak.

We know that navigating your way through these times can leave you busier than you were before. Which is why this week's blog is to try and provide some useful shortcuts for you, all in one place.




LEVEL 4 - Work Place Operations

While most of the country is moving out of level 4 restrictions and into level 3, the Auckland and Northland regions are going to continue operating at level 4 until September 14th (unless otherwise advised).

Summary of operating at level 4:

  • All staff to remain at home, unless you operate an "Alert Level 4 Service or Business" (even then, if staff are able to do their jobs from home then this is encouraged) .

For a list of business categories that are authorised for ongoing operation visit: https://covid19.govt.nz/business-and-money/businesses/operating-safely/doing-business-at-alert-level-4/#keeping-employees-and-customers-safe

  • All health and safety obligations are to be met if you are able to operate. If this is not possible then the workplace must remain closed. (2 meters apart, disinfect workplace regularly, hand washing facilities available, PPE gear available, QR codes for staff and/or customers)

For more information visit: https://www.business.govt.nz/covid-19/operating-at-alert-levels/



LEVEL 3 - Work Place Operations


For the rest of New Zealand, we are scheduled to move into level 2 as of this Wednesday 1st of September.


Summary of operating at level 3:


  • If staff are able to work from home- they must do so.


  • If your business cannot uphold social distancing, then they must remain closed.


  • Businesses need to implement contact tracing- whether that be through an app or by collecting details of customers and staff


  • Customers cannot come into your premises unless you are a: Supermarket, dairy, butcher, fishmonger, greengrocer, petrol station, pharmacy or permitted health service.


  • When goods are purchased from your business, the entire process must be contactless- including payment, delivery and/or pick-up.

  • And again, all health and safety obligations are to be met if you are able to operate. If this is not possible then the workplace must remain closed. (2 meters apart, disinfect workplace regularly, hand washing facilities available, PPE gear available, QR codes for staff and/or customers)

For more information about businesses in level 3 please visit: https://covid19.govt.nz/business-and-money/businesses/operating-safely/doing-business-at-alert-level-3/



Rules That Do Not Change Across Alert Levels:


  • If you are sick or have cold or flu symptoms, stay at home and call your doctor or healthline (number in the resource list at the end of this blog post). Get tested if you display symptoms of COVID-19.

  • Remember to wash your hands, sneeze into elbows, keep a 2 meter distance from others and regularly disinfect surfaces.

  • Businesses must implement contact tracing through QR codes or collecting customer information

  • It's a difficult time, be kind to others and be kind to yourself. Kia kaha whanau.




Helpful resources:

General business operations information: https://www.business.govt.nz/covid-19/operating-at-alert-levels/

Alert level 4 information: https://covid19.govt.nz/business-and-money/businesses/operating-safely/doing-business-at-alert-level-4/#keeping-employees-and-customers-safe

Alert Level 3 Information: https://covid19.govt.nz/business-and-money/businesses/operating-safely/doing-business-at-alert-level-3/

Alert level 2 Information: https://covid19.govt.nz/business-and-money/businesses/operating-safely/doing-business-at-alert-level-2/

Contact tracing and QR codes: https://www.business.govt.nz/covid-19/contact-tracing/

PPE gear requirements for workers:

https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-information-specific-audiences/covid-19-personal-protective-equipment-central-supply

Healthline Numbers

General health advice: 0800 611 116

For COVID-19 health advice: 0800 358 5453

For COVID-19 vaccination advice (8am-8pm, 7days): 0800 28 29 26


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